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Latest Policy
Last Updated: November 19, 2025
1. What We Collect
We collect personal and business information to provide and improve our services. This may include:
- Name, email, phone number, company name, title/role
- Billing, invoicing, and payment details
- Marketing data (campaign metrics, CRM data, ad performance)
- Website usage data (IP address, browser type, device info, referral source, cookies, analytics)
-Communications and inquiries you submit via forms, chat, or email
2. How We Use Your Information
We use your information to:
- Deliver consulting, advisory, automation, and marketing services
- Communicate with you about services, updates, or offers
- Analyze and optimize CRM, ad campaigns, and website performance
- Automate workflows and system integrations
- Comply with legal and tax obligations Secure our systems and prevent abuse
3. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze traffic, and track campaign performance. You may disable cookies via your browser, but some features may not function correctly. We use tools such as Google Analytics, Meta Pixel, and other performance platforms. These tools may collect data such as IP address, location, browser/device, and behavior across sessions.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share data with trusted service providers (e.g., ad platforms, CRM tools, automation platforms, analytics services) for the purpose of delivering services. These providers are contractually required to handle your data securely and in accordance with this policy.
5. Data Storage and Retention
Your data is stored securely using trusted cloud infrastructure. We retain data as long as necessary to deliver services, comply with legal obligations, and for internal analytics and record-keeping. If you request deletion of your personal data, we will process your request within a reasonable timeframe, subject to legal requirements.
6. Your Rights
You may:
- Request access to your personal information
- Correct or update your data
- Request deletion or restrict use of your data
- Withdraw consent for marketing communications
- To exercise your rights, email us at privacy[at]dreamloftdigital.com
7. Security
We implement reasonable safeguards including encryption, access control, and secure hosting. However, no internet transmission is 100% secure. You share data at your own risk.
8. International Transfers
Some of our service providers may store data outside Canada (e.g., USA). In such cases, we ensure appropriate safeguards are in place to protect your information.
9. Governing Law
This policy is governed by the laws of Alberta, Canada. Any disputes will be resolved in accordance with local jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website with a new effective date. Continued use of our site or services indicates your acceptance of the revised terms.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
DreamLoft Digital Inc.
Calgary, Alberta, Canada
privacy[at]dreamloftdigital.com
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